Account Loyalty Widget
The Account Loyalty Widget is designed to help you keep a close eye on the accounts that matter to you most. This widget displays your assigned accounts and their activity over the last 90 days or YTD. Additionally, it will display the change from the same time last year to help you identify if you are getting your fair share of the business within the market.
Navigating the Account Loyalty Widget:
NOTE: To start leveraging this widget you must be assigned to accounts in Knowland. Watch our Account Owners Course to learn more.
- Use the toggle at the top of the widget to view account activity for the past 90 days or Year to Date.
- View at a glance which accounts booked at your property, comp set, market, or competitive markets (market access is determined by your subscription level).
- View the change in booking count from the same time last year (displayed by a green or red number & arrow).
- To manage your list of assigned accounts, navigate to Menu > Administration > My Profile. Watch the My Profile Course to learn more.
- To use the Comp Set dropdown you need to have at least one comp set built in Knowland. Watch the Property Set Manager Course to learn more.
- Click on the account name to see a comprehensive view of the account and its past bookings.
For additional support, please email clientcare@knowland.com or call +1 410-860-2270.